“Email is where information goes to die.” nuance partner Bill French, co-Founder of MyST first said that to me sometime around 2002. He was talking about the evolution of wikis, RSS and more collaborative forms of web communication.
Last week at the I/O conference, Google’s Open Social guru Kevin Marks told me that young […]

People who are leading a business, non-profit or other organization instinctively know that “online social networking” will, can, and should have a big impact. But during the busy business day, week, or month, it’s hard to find the time to translate this notion into practical strategy and performance metrics.
Although the development of functional tools […]